Security Practices

Our Commitment

Security is fundamental to QuillConnect Suite. We implement industry-standard security measures to protect your data and ensure the integrity of our service.

Data Encryption

• In Transit: All data is encrypted using TLS 1.3 during transmission
• At Rest: Database contents are encrypted using AES-256 encryption
• API Communications: Secure HTTPS connections for all third-party integrations

Authentication & Access Control

• Secure session management with encrypted tokens
• Password hashing using industry-standard algorithms
• Role-based access controls
• Regular security audits of authentication flows

Payment Security

All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. We never store full credit card numbers or sensitive payment information on our servers.

• Tokenized payment methods
• Secure webhook signature verification
• Fraud detection and prevention

Infrastructure Security

• Regular security patches and updates
• Automated monitoring and alerting
• Distributed architecture for reliability
• Regular backups with encrypted storage
• DDoS protection and rate limiting

Data Processing

Your content is processed securely:

• AI providers (OpenAI, Anthropic) do not use your content for model training
• Content is transmitted over secure channels
• Unsaved content is not permanently stored
• Saved artifacts are accessible only to you

Incident Response

In the event of a security incident, we have established procedures to:

• Identify and contain the incident quickly
• Assess the impact and affected users
• Notify affected users within 72 hours
• Implement remediation measures
• Conduct post-incident analysis and improvements

Your Responsibilities

You can help protect your account by:

• Using a strong, unique password
• Not sharing your account credentials
• Logging out from shared devices
• Reporting suspicious activity immediately

Report a Security Issue

If you discover a security vulnerability, please report it responsibly to security@quillconnect.com. We appreciate responsible disclosure and will respond promptly.

Compliance

We comply with applicable data protection regulations including GDPR and maintain security practices aligned with industry standards.